Help
Questions patients ask
Short answers first. RatedDocs verifies the dentist at the chair — not a clinic brand.
- What is RatedDocs?
- RatedDocs verifies individual dentists for dental care abroad — not clinic brands. You compare Verified dentists, see prices in U.S. dollars, and book a short video consultation before you fly.
- Does RatedDocs verify clinics or dentists?
- Dentists. The person at the chair is the file we open. A clinic name is not a licence, a warranty, or a case history.
- What does Verified mean on RatedDocs?
- Verified means all six files passed: licence, sterilization, education, original photos, materials, and written warranty. There is no 98. RatedDocs checked the file on the date shown on the profile. It is not a Canadian licence and not a promise the dentist is safe. Dentists pay a review seat — the fee does not buy a pass.
- What is All-on-4?
- All-on-4 is a full set of replacement teeth for one jaw (upper or lower), held by four dental implants. It is often used when most or all teeth in that jaw are missing.
- What is All-on-6?
- All-on-6 is the same idea as All-on-4 — a full set of teeth for one jaw — held by six implants instead of four, for extra support.
- Are the reviews on RatedDocs from real patients?
- Published reviews come only from people who booked their treatment through RatedDocs with that Verified dentist. We do not sell rank. Copied or unpaid notes are pulled.
- Can I see prices in my own currency?
- Yes. Prices are listed from U.S. dollars and you can switch the display currency on the site. The dentist’s written estimate is what you pay.
- What happens if treatment fails after I go home?
- RatedDocs does not perform treatment or warrant the clinical outcome. That is between you and the dentist. We require a written warranty on the dentist’s file before they can be Verified — how long it lasts, what is covered, and what is not.
- Does RatedDocs guarantee my results?
- No. RatedDocs verifies the dentist and holds payment until the exam is finished. We facilitate the booking and the payment. We do not deliver treatment or guarantee how it turns out.
- What is the 15% No Surprise cap?
- After the in-person exam, the dentist’s final total cannot be more than 15% above the first written quote you agreed to (the one that funded the hold). Lower is always allowed. The cap is on the total, not each line, and not on a budget you mentioned. One dollar over the cap and the whole hold comes back — the dentist is not paid, and RatedDocs keeps nothing. If the final is higher but still under the cap, you add the difference before the 4-digit code is issued.
- What if I cancel my trip?
- If you cancel more than 48 hours before the travel date on the booking, the held payment comes back in full. If you cancel within 48 hours, 10% of the hold is not returned (RatedDocs keeps it; the dentist is not paid). This 10% is a cancellation forfeiture.
- What if the dentist and I disagree about the hold?
- Open a payment file. RatedDocs decides only the payment rules: the 48-hour clock, the 15% cap, who cancelled, and whether the exam finished. We do not decide clinical outcome. That belongs on the dentist’s written warranty.
- Does travel insurance cover dental work abroad?
- Usually no. Ordinary travel insurance and home dental plans typically exclude planned treatment abroad and problems from that work. A few specialist medical-travel policies cover complications of named procedures — not the procedure itself. Read the policy. RatedDocs does not sell insurance and does not warrant the result.
- Is RatedDocs a credentialing body?
- No. RatedDocs is a data transparency platform. The Verified badge means we reviewed the dentist’s six files on the date shown. It does not certify clinical work, and it is not a Canadian or U.S. licence.
- Can a dentist buy a better ranking?
- No. A dentist is listed because they passed. Membership pays for human review. It does not buy a pass, a higher place on the page, or a badge.
- How does dentist verification work?
- Verification is earned across six strict clinical checks: statutory license, sterilization walkthrough and written protocol, procedure-specific education, authenticated before-and-afters, named materials, and written warranty. Payment never buys verification, a badge, ranking, or a particular result. A dentist is verified only when all six checks pass.
- Is RatedDocs the same as RateMDs?
- No. RateMDs is a doctor-review website. RatedDocs verifies individual dentists for dental care abroad — not clinic brands. We are not RateMDs.