Privacy Policy

Account data

When you create an account we keep your name, email, and sign-in provider so you can log in. That is what the first consent box covers.

Health-adjacent data

X-rays, medications, and history are asked only when you book a consult, and only to share with the dentist you pick. They are not collected at Google or Apple sign-in.

Text messages

If you give us your mobile number and check the SMS consent box, RatedDocs may text you about the request you submitted — confirmation that we received it, questions needed to complete your treatment profile, notice that vetted clinic options or a treatment estimate are ready in your account, and consultation scheduling and reminders. We text only people who asked us to. Message frequency varies, typically 2 to 8 messages per month. Message and data rates may apply. Reply STOP at any time to unsubscribe, or HELP for help. Consent to receive texts is never a condition of using RatedDocs or of any purchase.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Full program details are on our SMS program disclosure page.

Advertising and marketing

Contact details you provide (such as your email address) may be used for advertising, including on Meta (Facebook and Instagram) and search platforms, to deliver relevant educational materials, announcements, and advertisements. We do not sell your personal or clinical information. You may opt out of marketing communications at any time.

Payments

Card details are handled by our payment processor. RatedDocs sees the amount held, not your full card number.

Where we are

RatedDocs is incorporated in Ontario, Canada. Patients may have extra rights where they live. We do not ask you to give those up in a signup box.