Your money waits until you approve the final price
We hold your payment so you are never pressured chairside. We do not treat you. The dentist is paid when the patient approves the final price and enters a four-digit PIN at the chair — not for how the teeth turn out later.
Who's holding your money?
Watch the 80-second breakdown of how payment protection secures your funds until chairside approval.
The Question Nobody In Dental Tourism Answers
WHO'S HOLDING YOUR MONEY?
Here's the question nobody in dental tourism answers.
What payment protection does
- 50% charged at booking and held; remaining 50% charged 7 days before your appointment
- Price ceiling: the final in-person price may not exceed the online estimate by more than 15%
- Funds transfer to the dentist only when you enter your four-digit PIN and click Approve & Release
- Clear cancellation schedule with guaranteed full refund windows
What we never promise
- That the treatment will work. That is the dentist’s work and warranty
- A JCI or hospital badge. We check the person, not the building
- A coordinator who picks someone for you. You pick the dentist
How payment moves
From booking to chairside approval, step by step.
Booking
· At time of booking50% charged, held by RatedDocs.
Pre-Travel
· 7 days before the appointmentRemaining 50% charged, held.
At the chair
· Chairside examThe dentist gives the final price. It may not exceed the online estimate by more than 15%.
Patient approves
· Chairside approvalPatient enters a four-digit PIN and taps Approve & Release. Funds transfer to the dentist, commission retained.
The Chairside Release Condition
At the chair, your dentist conducts the physical examination and confirms your final price. It may not exceed your estimate by more than 15%. Once you approve the final price, you enter your four-digit PIN and press the Approve & Release button. Only then do funds transfer to the dentist.
Patient cancellation policy
If you need to reschedule or cancel your treatment booking, refunds are issued strictly according to when you notify us:
| When the patient cancels | Refund |
|---|---|
| Within 48 hours of paying | 100% |
| More than 14 days before the appointment | 100% |
| 7 to 14 days before | 90% |
| Under 7 days, or no-show | 50% |